Shipping Policy

At PURYS, we want your order to reach you safely and as quickly as possible. Here’s everything you need to know about our shipping and delivery process.

1. Order Dispatch

Orders placed on www.purys.com are generally dispatched within 48 hours of order confirmation, excluding Sundays and public holidays.

Once your order has been dispatched, you will receive shipping and tracking details on your registered email address or phone number.

2. Delivery Time

Orders are generally delivered within 1–8 days from the date of dispatch, depending on the delivery location and the availability of our delivery partners.

Delivery timelines are estimates and may occasionally be affected by circumstances beyond our control, such as weather conditions, public holidays, operational disruptions or courier delays.

3. Shipping Charges

We currently offer standard shipping across India.

Applicable shipping charges, if any, will be displayed during checkout before you complete your order.

4. Delivery Partners

We work with trusted logistics and delivery partners to deliver your orders safely and efficiently.

The delivery partner may vary depending on your location, availability and other operational considerations.

5. Shipping Within India

We currently ship orders within India only.

We do not offer international shipping at this time.

6. Shipping Address

Please make sure that your shipping address, phone number and other delivery details provided at checkout are accurate and complete.

PURYS will not be responsible for delays, failed deliveries or additional costs resulting from an incorrect or incomplete shipping address or incorrect contact information provided by the customer.

If you realise that you have entered incorrect delivery details, please contact us at info@purys.com as soon as possible. We will try to assist you, but changes cannot be guaranteed once an order has been dispatched.

7. Order Tracking

Once your order has been dispatched, you will receive tracking information that can be used to follow the progress of your delivery.

If you have any questions about your order or its delivery status, please contact us at info@purys.com.

8. Delivery Delays or Issues

While we work closely with our delivery partners to ensure timely delivery, occasional delays may occur due to circumstances beyond our control.

If your order is delayed beyond the estimated delivery timeframe or you experience any delivery issue, please contact us at info@purys.com. We will coordinate with the relevant delivery partner and do our best to help resolve the issue.

9. Contact Us

If you have any questions about our Shipping Policy or your order, please contact us:

Email: info@purys.com