Privacy policy

Privacy Policy

At PURYS, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit or shop on www.purys.com.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or shop on our website, we may collect information that you provide to us directly, such as:

  • Your name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment and transaction details
  • Information provided when you create an account or place an order
  • Any other information you choose to provide when contacting us or using our services

You may browse certain parts of our website without creating an account. However, some information is required to process orders, provide customer support and deliver our products to you.

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages visited and general website usage information.

2. How We Use Your Information

We use the information we collect to provide you with a better and more seamless PURYS experience. This may include using your information to:

  • Process, confirm and deliver your orders
  • Process payments and refunds
  • Provide customer support and respond to your queries
  • Manage your account, where applicable
  • Improve our website, products and services
  • Understand how customers use our website and improve your shopping experience
  • Personalise your experience and show you relevant products or content
  • Send order confirmations, shipping updates and other service-related communications
  • Send marketing communications, offers and updates where you have opted in or where otherwise permitted by applicable law
  • Prevent fraud, misuse and unauthorised activity
  • Comply with applicable legal, regulatory and statutory requirements

3. Marketing Communications

If you choose to subscribe to our emails, SMS or other marketing communications, we may send you information about PURYS, including new launches, offers, products, promotions and other brand updates.

You can unsubscribe from marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting us at info@purys.com.

Please note that even if you opt out of marketing communications, we may still send you essential service-related communications, such as order confirmations, delivery updates, return or refund updates and other communications necessary to complete or manage your transaction.

4. Cookies and Similar Technologies

We use cookies and similar technologies on our website.

Cookies are small data files stored on your device that help us recognise your browser and remember certain information about your visit.

We may use cookies to:

  • Remember your preferences
  • Keep your shopping experience seamless
  • Understand how visitors use our website
  • Analyse website traffic and performance
  • Improve our website, products and services
  • Support relevant advertising and marketing activities

We may also use trusted third-party service providers to help us analyse website usage, process payments, deliver orders, provide customer support or support our marketing activities.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect some features or functionality of our website.

5. Sharing Your Information

We do not sell or rent your personal information.

However, we may share relevant information with trusted third parties where necessary to operate our business and provide our services. These may include:

  • Payment gateway and payment processing providers
  • Shipping and logistics partners
  • Technology and website service providers
  • Customer support and communication providers
  • Analytics and marketing service providers
  • Other service providers who assist us in operating our business

These parties receive only the information reasonably required to provide their services and are expected to handle such information appropriately.

We may also disclose information where required to comply with applicable laws, regulations, legal processes or requests from authorised government or statutory authorities.

6. Third-Party Websites and Services

Our website may contain links to third-party websites, services or platforms.

These third-party websites have their own privacy policies and terms of use. PURYS is not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing your personal information.

7. How We Protect Your Information

We take reasonable and appropriate measures to protect your personal information against unauthorised access, misuse, alteration, disclosure or loss.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

8. Your Information and Your Choices

You may contact us if you would like to:

  • Know more about the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information, where permitted by applicable law
  • Opt out of marketing communications

To make a request, please contact us at info@purys.com.

Certain information may need to be retained where required for legal, regulatory, accounting, fraud-prevention or legitimate business purposes.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology or applicable laws.

Any updated version will be published on this page. We encourage you to review this page periodically to stay informed about how we handle your information.

10. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your information, please contact us:

Email: info@purys.com

11. Governing Law

This Privacy Policy and your use of our website are governed by the laws of India. Any disputes arising in connection with this Privacy Policy or your use of the website shall be subject to the applicable courts in Delhi, India, unless otherwise required by applicable law.